frequently asked questions
What is Benison Homecare?
Benison Homecare is a healthcare agency that provides 24/7 care services for the aged, recuperating patients, individuals with disabilities, dementia patients, and those in need of companionship. Our services are designed to offer quality care in the comfort of your home.
What services does Benison Homecare offer?
We offer a range of services, including: skilled nursing, medication management, companionship, and personal care.
How can I schedule an homecare visit?
You can schedule an homecare visit directly through our website by filling out the scheduling form, or by contacting us via phone or email. Our team will respond promptly to set up a time that works best for you.
How do you ensure the safety and privacy of clients?
We follow strict safety and privacy protocols to protect our clients. All caregivers undergo background checks, and we adhere to industry standard regulations to safeguard personal information.
Are your caregivers certified?
Absolutely. All our caregivers are thoroughly vetted, trained, and certified to provide the highest standard of care.
What areas do you serve?
We provide services in Benin City in Edo State. If you’re unsure if we serve your location, please contact us for confirmation.
Can I customize the services for my loved one’s specific needs?
Yes, we offer personalized care plans tailored to the unique needs of each client. We will work with you to develop a care plan that meets your requirements.
What payment options do you accept?
We accept various payment methods, including naira debit cards, ussd, and bank transfer. Please contact us to discuss payment arrangements.
Can I change or cancel a scheduled service?
Yes, we understand that plans can change. You can modify or cancel services by contacting us at least 24 hours in advance.